Needle & Haystack Podcast

Neil is a twenty-year-experience estate agent with the Holland Park branch of KFH, London. In this episode, we feature that all too rare commodity with estate agents and vendors - TRUST. The two equal parts of trust, according to Stephen Covey, in his book, The Speed of Trust, are that of Character and Competenece.  Most estate agents rely on competence, together with valuation and fee to win trust from the vendor.  It requires more.  It requires character. It's 'old school'.  But, important.  People buy from people they know like and trust.  Listen in and see if you agree. Estate agents either have both. Or, they struggle to gain trust.