Fbaa's Top Broker Podcast. Settle More Loans!

This week we have Lloyd Thomas the director of business and product development at Direct Property Network based in New South Wales and broking for over 19 years. He's consistently settling over $100Mil. In this episode, we look at how to create a solid business, which is built on solutions. We discuss the different ways to differentiate yourself from the competition. By the end you're going to feel charged, buzzing to get out and implement everything you've learnt.   What makes a successful broker? Knowing your craft is key. It's the difference between someone joining you and your business and sticking around, or working with you then moving on to someone else. If you find you're losing your clients a lot, it means you don't know your craft enough. You've got to be solution orientated and listen to exactly what they need and discuss it thoroughly.   What solutions are clients after? A lot of brokers think clients are only looking for good rates, but often it's more than that. Speak to your clients