The Press Room From Deloitte Insights
Ignoring bad news
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:18:09
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Sinopse
Whether and how to report bad news is a constant issue in organizations, with employees agonizing over the consequences. Tanya Ott spoke to Deloitte’s Mark Cotteleer and Timothy Murphy about how a framework—the message, messenger, and masses—can help organizations understand human biases to better communicate negative messages.
