Within The Trenches

Ep 620 features Heidi, a 911 professional with Anoka County ECC out of Minnesota. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – The realities and challenges of starting a career in 911 dispatch decades ago How conference networking and volunteering can impact your career and growth The drastic changes in technology from paper logs to AI-assisted call management The importance of mental health support and culture change in emergency communications Memorable, high-impact calls and advice for those entering or working in the dispatch profession If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.