Social Antipasti (english)
#46 What you do when the customer reaches the CEO?
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:18:51
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Sinopse
In customer service it’s normal getting some complaints. What happens instead if the customer vents his frustration towards your top management or even the CEO? Paolo Fabrizio shares a case example where many departments worked together, but...[
