Spa Marketing Made Easy Podcast

How do you fairly (and profitably) pay your team retail commissions without chaos? In this episode, Daniela draws from two decades in aesthetics to walk you through the who, how much, when, and why of spa retail commission - not just to boost revenue, but to build trust and client outcomes. Whether you’re a spa CEO creating or refining your commission policies, you’ll get: Clear roles for front desk vs. provider retail A commission tier framework tied to retail-to-service ratios Onboarding commission policies and credit-time windows Common retail commission missteps to avoid - like blind payouts or policy gaps Plus: No one gets left behind - this structure drives better results for clients, providers, and your growth.    What you’ll learn during this episode: Who on your team should earn retail commission—and for what items How to tier commission using retail-to-service percentage benchmarks The power of a 90-day probation period for new staff Best practices for crediting repurchases and ev