Listen In

Too many leaders miss the opportunity to have impact when it truly matters: the transformation that takes place when someone feels genuinely heard. This is especially important during turbulent times. It’s not just about reacting to a crisis, it’s about pausing for a moment to listen deeply. Without it, leaders risk isolation, poor decisions, and missed opportunities.   Martin Farrell, crisis coach and bestselling author of “Good Leaders in Turbulent Times: How to Navigate Wild Waters at Work,” reveals how listening becomes a lifejacket for leaders navigating chaos. Drawing on decades of global experience with organizations like the British Red Cross and UN Climate Change Secretariat, Martin shares the pivotal moments and practical strategies that help leaders spot early warning signs, create safe spaces for tough conversations, and transform crisis into connection and growth.   In this episode, discover the story behind the ‘penny drop’ moment, when someone knows they’re truly understood. Martin gives insigh