Insight To Action Inspirational Insights Podcast

UX consultants Dan Szuc and Jo Wong observe peer-to-peer connection sorely missing in workplace culture and discuss how a lack of empathy and poor conduct in business settings contribute to high disengagement rates. From a UX consultancy perspective, they point out the importance of collective responsibility, empathy, and human soft skills that are harder to master. Drawing parallels between workplace dynamics and their experiences in theater and education, their view offers a different way of seeing workplace culture and the need for a cultural shift toward intentional, meaningful interactions. Their books, 'Make Meaningful Work' and 'Make Meaningful Culture,' offer practical insights for fostering a healthier work environment.The summary below was AI-generated using Descript.00:00 Introduction and Guest Introduction00:21 Discussing Workplace Culture and Disengagement01:18 Dan and Joe's Journey in UX02:42 The Importance of Empathy in the Workplace05:15 Dan's Story: From Drama to Busi