Compliance Conversations By Healthicity

From the Boardroom to the Exam Room: Diplomatic Communication in Healthcare

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Sinopse

In the age of technology, data, and artificial intelligence, there’s one often-overlooked workplace tool: soft skills. That’s why we invited Jay Anstine, the founder of Bluebird Healthlaw partners, to chat with CJ Wolf, MD about communication and navigating work environments. In our new episode of Compliance Conversations, “From the Boardroom to the Exam Room: Diplomatic Communication in Healthcare,” Jay and CJ discuss: - Real-world, complex scenarios with patients and clinicians - How to adapt your communication style for different audiences - Learning various communication tactics so you can effectively interact with physicians, leaders, and executives - Addressing compliance concerns in a group setting Jay Anstine is the founder of Bluebird Healthlaw Partners, a consulting firm with a mission to help compliance officers change the perception of compliance in their organizations. For over 20 years, he has worked on the provider and payer side of the healthcare market, consulting to leaders and clinicia