Thrive | The Agency Scaler Podcast

On this episode of THRIVE — sponsored by accessiBe — Kelly and Melanie Chandruang discuss both the connection and distinction between the people within our agency and our operational strategy.Melanie Chandruang and I cover these points and more:Why agencies struggle to understand and fully grasp what “operations” means;The top operational challenges agencies are facing within the last few years; The benefits of putting our people first because our people are our product;Why the future of agency operations is not about tools.Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to subscribe, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive CONNECT WITH Melanie Chandruang:LinkedInFa