Marketing School | Digital Marketing | Online Marketing

In Episode #60 Neil and Eric discuss the relationship between digital marketing agencies and their customers—specifically how agencies treat their customers, and what agencies are getting wrong. Time Stamped Show Notes:  00:28 – Today’s topic: What Do Most Digital Marketing Agencies Get Wrong? 00:36 – Neil had an agency in the past and Eric has one in the present 00:53 – Oftentimes, big agencies hand your account off to a junior person 01:09 – The results are going to be limited 01:26 – Creating an agency should be about driving results to clients 01:33 – Another mistake is not understanding the client 01:42 – The relationship won’t work out 01:45 – Neil’s experience related to this 02:10 – An understanding between an agency and client is important before running a project 02:37 – Most agencies exclusively focus on building their client rosters 02:48 – Agencies lack client profiling and they shouldn’t 03:14 – Try a foot-in-the-door type of engagement 03:48 – Agencies and clients can’t focus on e