Social Antipasti (english)
#23 That line of support that keeps you up
- Autor: Vários
- Narrador: Vários
- Editora: Podcast
- Duração: 0:15:56
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Sinopse
I have finished delivering a 5-month customer service training path for a french client company. On the very last session I delved into a specific topic, also known as second line of support. Since that’s still a pain point for many companies I share experiences and actionable tips. Full article on CustomerServiceCulture.com >>
