Inc. Founders Project With Alexa Von Tobel

How did Didier Elzinga go from CEO of an Academy-Award winning visual effects company to tech founder of the world's leading employee experience platform? Spoiler: it's all about the people. In his first CEO role, Didier realized that people were everything and that his role was primarily focused on people management. So in 2009, he set out to create a better world of work. Since then, Culture Amp has scaled to work with more than 5,000 companies and 25 million employees across the globe. Didier shares why he believes in the transformative power of story, how the importance of communication ramps up during periods of hyper-growth, and why post-Covid offices must facilitate a different way of bringing people together.

A three-time entrepreneur and seasoned product leader, Todd Olson is on a journey to build software that makes software better. At Pendo, his Raleigh-based company, he's helped over 2,300 customers—from Salesforce to Toast—build product-led organizations. Nearly a decade into building Pendo, Todd feels he's finally found the entrepreneurial success he's been striving for throughout his career. Todd shares how he got his first customers through community-driven events, why companies should have separate product and engineering leaders, and how he incorporates his family into the company, often cooking for investors and customers in his home.

With the rise of fintech apps, consumers find themselves with accounts scattered across institutions and brands. But what if there was one financial superapp that functioned on a global scale? Enter Revolut, the company Nik Storonsky co-founded in 2015 that is transforming the way we do all things money. The app has seen exponential growth with more than 18 million customers across 35 countries, earning it a valuation over $33B. Nik shares how the company went from a single card product to a one-stop financial solution, how a great product scaled the company entirely by word of mouth for the first five years, and why the secret to his management philosophy is rooted in the math of hiring exceptional people.

When a consumer adds an AppleCare warranty to their purchase, it adds a layer of trust and protection. What if you could insure most purchases you make online? In 2019, Woody Levin co-founded Extend to modernize the warranty industry. As Covid accelerated the e-commerce, Extend's business has seen rapid growth, working with customers from Sur La Table to Peloton. Woody shares how his aha moment for Extend came from losing a fantasy football bet, why it was like to hire 350 employees in one year, and how he's used career failures as fuel.

In 2015, Ariel co-founded TripActions to transform business travel. In the classic Blockbuster vs. Netflix analogy, TripActions set out to be the latter—replacing travel agents and complex expense reports with a best-in-class digital experience. The company's tremendous growth came to a screeching halt in 2020, when Covid stopped business travel altogether. But TripActions adapted and came back even stronger, now boasting over 9,000 customers and a valuation north of $7B. Ariel shares how a disastrous business trip to Ukraine was one of his aha moments, what it was like to lose all revenue in a two-day span when the pandemic hit, and why distributed teams have now unlocked a new category of business travel.

When Kate Ryder founded Maven in 2014, to reimagine healthcare for women and families from the ground up, she was ahead of the curve. With virtual care delivery at its core, she's grown Maven into the largest telehealth network for women's and family health globally. Maven's growth started with a "boots on the ground" marketing strategy and was accelerated in recent years by Covid. Today, the company has a thriving B2B model that supports over 10 million families in 175 countries. Kate shares why her earlier career as a journalist makes her a stronger founder, how summers in the Adirondacks sparked her imagination and self-reliance, and how she created a new category in healthcare to fill in all the moments outside of the doctor's office.

To build one successful company is a major achievement—particularly in an industry as complex as healthcare delivery. But Glen Tullman has done it time and time again. He digitized electronic prescriptions, led a hospital resource management company, and built the first at-scale digital health company to empower people with chronic conditions. He led his last company, Livongo, through the largest consumer digital health IPO in history. With Transcarent, he's back in the CEO seat, building a better healthcare experience for employees of self-insured companies. Glen shares why "telehealth" should just be called "health," why he'd rather be building a business than sleeping, and what role tech players like Apple and Amazon will have in the future of healthcare.

In 2015, Amit Bendov was not looking to start a company. But he was looking for a way for his sales team to more automatically capture CRM data. He and his co-founder started Gong to help sales teams have better conversations with customers and win more deals. Gong quickly found product-market fit, which only accelerated when Covid pushed all sales calls to the digital format. Gong has grown to over 2,000 customers with a valuation north of $7B. Amit shares why he charged early customers a high price to stay in the beta, why he believes autonomous applications are the way of the future, and why you learn more from successes than failures.

Across the United States, there are 50 million people who have a bad credit score because of medical debt. That's just one of the many reasons Florian and his co-founder started Cedar in 2016. At Cedar, they are combining the best of fintech, healthcare, and consumer products into a unified platform that helps patients pay bills with ease. The company is valued at over $3 billion dollars and has helped over 12 million patients to date. Florian shares how he's overcome the slow velocity of the healthcare system, how he learned to show vulnerability as a leader, and why he believes M&A is undervalued by most startups.

What would it look like to better everyday life through robotics? That's the question Dave Ferguson and Jiajun Zhu set out to answer in 2016. After working as the machine learning and computer vision lead at Waymo, Dave co-founded Nuro to focus on autonomous vehicles that deliver goods (not people). The company's focused approach—on transporting everything from produce to prescriptions—aims to cut down on the 100 billion vehicle trips we take to run errands each year. Nuro's vehicles have been piloted across Texas, Arizona, and California, and the company is valued at over $8B. Dave shares what it means to design a passenger-less vehicle, how Nuro supports a more sustainable relationship to consumption, and why he aims to make Nuro a company where employees do the best work of their careers.

Across the globe, a trove of healthcare data is being created and amassed at scale, but how can the health system leverage this data to create better outcomes? In 2014, Arif Nathoo—with AM, MD, and MPA degrees from Harvard—took the humbling leap from healthcare executive at McKinsey to founder of Komodo Health. He and his cofounder set out to reduce the burden of disease with data-driven insights and powerful software applications. Today, Komodo Health works with everyone from pharmaceutical manufacturers to payers to startups, and the company is valued at over $3B. Arif shares why Covid was a watershed moment in utilizing healthcare data, why the future of healthcare will be fully centered on the patient, and what it was like to hire more people in the last year than the company hired in the first seven years total.

If you've heard of NFTs (non-fungible tokens), it's likely thanks to the work of Roham Gharegozlou. Roham is the Co-Founder and CEO of Dapper Labs, the NFT company that has created some of the most viral brands out there, from CryptoKitties to NBA Top Shot. Through his venture studio Axiom Zen, he started looking into crypto back in 2014. With a mission to bring play to crypto, Dapper Labs has been named one of the most innovative gaming companies by Fast Company and has created some of the most broadly used applications in the history of crypto. Roham shares how NBA Top Shot scaled to over one million users, why he thinks of NFTs as the next evolution of social media, and why entrepreneurship requires a healthy balance of optimism and paranoia. 

As a fourth-generation founder, René Lacerte's passion for helping small businesses is deep-seated. That passion has empowered him to grow Bill.com, the leading provider of cloud-based software that transforms the way businesses pay and get paid, into a massive success. Bill.com went public in 2019 and now has a market cap over $20B. Beyond the metrics of success, René's work is driven by his values and in the value he hopes to bring to the SMB community. René shares how patience has been a vital tool in his 15-year journey at Bill.com, why he took a horizontal approach to building his business, and why all small businesses need to leverage technology to stay ahead of the curve.

For the 10 million plus users of Expensify, the company's origin story will likely come as a surprise. In founder David Barrett's mind, Expensify was a fictional startup concept that he pitched to banks to gauge their reaction for an idea he had to solve homelessness in San Francisco. But when David lost his job in 2007, he decided to turn this fictional idea for Expensify into a real business. Expensify is known to most as an expense management app, but since going public in 2021, the company continues to throttle toward a broader vision: to be a platform that facilitates conversations that accomplish things in the real world. David shares how he's kept headcount to 140 while generating over a million dollars of revenue per employee, how an employee-first acquisition model was their key to growth, and how an async work culture means the sun never sets on the Expensify empire.

It was his first visit to an apple orchard that gave Abhi Ramesh his aha moment. Seeing all of the misfit apples that were going to be discarded, it was impossible to ignore the inefficiencies in the food supply chain. So it 2018, at just 26 years old, he started Misfits Market. In a crowded online grocery delivery space, he is building an entirely new food value supply chain that fixes the many inefficiencies across the food system. Last year, Misfits Market rescued 228 million pounds of food and earned a valuation over $2B. Abhi shares how the company is bringing grocery delivery to the tens of millions of Americans who live in food deserts, why he believes grocery delivery will become more mainstream post-Covid, and why being a little bit naive is a positive for founders.

As crypto adoption ramps up, institutional investors are getting in on the action. And many of them are doing so through FalconX, one of the largest and fastest-growing digital asset brokerages, co-founded by Raghu Yarlagadda. An engineer by background, Raghu spent many years on Google's ChromeOS team, but an interest in the future of blockchain technology led him to a wholly new category. He launched FalconX in 2018 and has since scaled the company to a nearly $4B valuation with revenue growth of 30x year-over-year. Raghu shares why much of the world's value will be tokenized in the next five years, how FalconX reached its scale through word of mouth customer acquisition, and how entrepreneurship has become a shared language for his whole family.

What will the future of machine learning look like? According to Lukas Biewald, machine learning has the power to solve many of humanity's biggest problems. That's why he founded Weights & Biases, to build tools that help machine learning practitioners thrive. Weights & Biases is used and loved by over 100,000 practitioners to track their models, datasets and experiments. Lukas shares how the company works with partners like Toyota and Samsung, how he instilled a culture of product-led growth, and how the acquisition of his previous startup kicked off his daily yoga practice.

Gene Berdichevsky started Sila, the next generation battery materials company, over a decade ago. But, with an eye toward building a hundred-year company, he's just getting started. Gene started his career as the seventh employee at Tesla, where he engineered the Roadster battery. Now at Sila, he's focused on battery innovation in driving the larger shift toward renewables and electric vehicles. Gene shares how he fell in love with energy as an undergrad at Stanford, why having a huge impact depends on both breakthrough tech and an ability to scale, and how he had maintained patience through 55,000 experiments before Sila brought their product to market.

To build one successful startup is no easy feat, but to do it twice is even more impressive. It was a childhood spent in a small Turkish village that propelled Eren Bali's passion for working to solve problems of accessibility. First, he created Udemy to make education accessible, scaling it to over 10 million students worldwide. In 2016, he started Carbon Health to reimagine the healthcare experience from scratch. He's raised over $500M in venture funding and has ambitions to open 1,500 clinics across the country over the next few years. Eren shares why he believes the future is "omnichannel healthcare," how Covid went from a business threat to a major accelerant, and why he doubled down on communication skills in his second time around as a founder.

In 2011, Steve and his co-founders set out to build a company. They understood the power of a vertical strategy and realized that restaurants were ripe for innovation. Enter Toast, which powers restaurants with point of sale, front of house, back of house, and guest-facing technology. Toast has grown rapidly with a clear focus on their customers: restaurants. Toast has raised a whopping $850 million in venture capital and was recognized as the third fastest growing tech company in North America. Steve shares the secret to gauging product market fit before you build a product, how Toast won its first customers through competitive pricing, and why Covid pushed technology from a nice-to-have into a must-have.