I.t. Sucks Podcast

Tamara chats with Elijah Slocum, rising Sophomore at the University of Maine at Orono, about his involvement with STEM programming in high school, Sea Perch competition, college and everyday life.  This is Episode I of a 3-part series.  The aquatics robotics entry of Elijah's team.  Elijah's High School Sea Perch team. 

Matt shares his knowledge about rural internet options. Pertinent during the time of COVID-19 when so many are working and learning from remote locations.  Links to resources referenced:  Connect ME @ Maine.gov Connect ME Executive Summary Mobile Must Have  Where Matt got his Data Plan and lots of information on the topic. https://5gstore.com/  Where Matt purchased equipment.  Please feel free to email podcast@btsmaine.com with questions.  Visit us online and find all previous podcast episodes at BTSMaine.com   

We've passed one year with the I.T. Sucks Podcast! This episode is a highlight reel of sorts, touching on many of the topics we covered over the past year and sharing some of the laughs as well!  For more information or to suggest podcast topics, email podcast@btsmaine.com or visit www.btsmaine.com 

This month we share the love with our BTS family. Staff members answered some poll questions and we're sharing some of the answers, and for some, in their own voice! It's a great way to get to know our stellar team!  To learn more about us, visit www.btsmaine.com  Questions? Email podcast@btsmaine.com Below are the full poll answers for most of the staff!   In celebration of our 30th year in business, we circulated a poll amongst the staff to get a little insight into their history, experience and interests. Now in our 35th year, we thought we’d pass it around again. The results are below. (also – find a link below to our most recent podcast episode, where you can hear many of the BTS family answer in their own voice!     Cindy G:   How long have you worked at Burgess? 22 years  How long have you worked in Technology? 22 years  What is something you enjoy about working at Burgess? I love the people, both customers and employees  What is something you enjoy about working in technology? Convenienc

Mike, Matt and Tamara talk tech resolutions. Actions you can take annually to maintain a healthy network, tasks you should get IT professionals help to accomplish, and a few tidbits more on the fun side.   As promised... Here's a link to a Waterproof Keyboard Here's a link to the fun "IT shaming" resolution post: Tech Resolutions For more information or to share your thoughts, email podcast@btsmaine.com or visit www.btsmaine.com.  Listen, subscribe, share! Thanks! 

Matt and Tamara sit down for a brief chat about a current newsworthy topic, the very real potential for Iranian hackers to increase malicious activity on United States financial, municipal, personal and business cyber targets in response to recent events. (https://www.nbcnews.com/news/world/airstrike-kills-top-iran-general-qassim-suleimani-baghdad-airport-iraqi-n1109821) For more information, read pertinent content via the links below from Homeland Security, Washington Post and CNBC.  Alert from Homeland Security CISA: Potential for Iranian Cyber Response to U.S. Military Strike in Baghdad              https://www.us-cert.gov/ncas/alerts/aa20-006a CNBC Article: Cyberattacks are an ‘immediate’ challenge for businesses following Iran strike https://www.google.com/amp/s/www.cnbc.com/amp/2020/01/07/cyberattacks-are-an-immediate-challenge-for-business-after-iran-strike.html   Washington Post Article: The Cybersecurity 202: U.S. should brace for Iran to cross red lines in cyberspace, experts warn https://www.washin

Mike, Matt and Tam talking geeky gifts! Here are links with more information on many of them!    Smart Home Tools:  Leviton Decora Smart Switch: https://www.leviton.com/en/products/brands/decora Video: https://youtu.be/yV2vj_TDdhw Vera: https://getvera.com/pages/apps Ring Doorbell: https://ring.com Sonos Wireless Speakers: https://www.sonos.com Auto Diagnostic tool/app: https://www.obdsoftware.net/software/obdfusion Tech Touch Gloves: shorturl.at/kuvFT Star Trek Door Chime: https://www.amazon.com/ThinkGeek-Star-Trek-Electronic-Chime/dp/B007QSYPE6 Enterprise Pizza Cutter: https://www.amazon.com/ThinkGeek-Star-Enterprise-Pizza-Cutter/dp/B004FQDWP0 Shocktato Video! https://www.youtube.com/watch?v=G_17WUNIz-E 3D Printers:  FDM printers produce very tough, large, and dimensionally accurate parts, but can in no way approach the fine detail of an SLA printer. https://www.monoprice.com/product?p_id=35435&gclid=CjwKCAiAlO7uBRANEiwA_vXQ-59y-olqXKE-VzBpscZAMHOymBGBRoBpp9TCRXeS_kTSp38KL6_h4hoC4MgQAvD_BwE&fbcli

Rachel Frost of JPMA Online Training is our first guest on the I.T. Sucks Podcast! Mike, Matt and Tamara ask Rachel questions about  her history in the industry, the history of JPMA and how changes in technology over the last two decades have effected online training/elearning.  For more information, visit www.jpmaweb.com and www.btsmaine.com  If you have any questions or are interested in being a guest on the podcast, email podcast@btsmaine.com   

Mike and Tamara chat about scary tech horror stories for Halloween month! Lost data, Black Mirror, Scary Basement scenarios and more! Don't let these things happen to you! Contact podcast@btsmaine.com for more information!  www.btsmaine.com 

Matt, Mike and Tamara chat about mobile apps for business productivity and security, as well as personal favorites for home and fun.  For more information on this and business technology support, visit www.btsmaine.com  Questions? Interested in being on the podcast? Email podcast@btsmaine.com   

Because there's a lot more to say about Disaster Recovery preparedness, Mike, Matt and Tamara continue the discussion. Are you and your business ready for a crisis? Listen and find out!  For more information visit www.btsmaine.com   

The folks from Burgess Technology Services chat about Data Loss, Encryption and Disaster Recovery as it relates to your business.  For more information, visit www.btsmaine.com    *********************************** Burgess Technology Services is a comprehensive technology company providing Managed IT Services, Network Design & Analysis, Help Desk Support, Cloud Services including Managed Backup, as well as Security Awareness Training, Disaster Recovery Solutions, Vulnerability Testing, and PCI Compliance. Our clients range from small businesses to large organizations in many sectors: financial, medical, commercial, non-profit, municipal, military, education, and industrial/manufacturing. We provide excellent long-term value and exceptional personal service throughout New England.

BTS owners Matt Rice and Mike Dorr discuss how technology support for the Medical industry differs (and is the same) as for other industries.  HIPAA, medical, business technology, tech support, tech security.  For more information, visit www.btsmaine.com  or email podcast@btsmaine.com 

Owner Mike Dorr chat with Tamara about how supporting Credit Unions with Technology Services is different (and the same) as other industries. Discussions of technology security, regulations and tools. For more information on Burgess Technology Services, visit www.btsmaine.com or email podcast@btsmaine.com 

Tamara and Matt discuss what is different about supporting Municipal and Government clients with their technology needs. TRIO, Voter Registration, Vehicle Registration, Law Enforcement, Correctional Facilities as well as Local, County and State Government. Managed Services, Technology Security.  BTS Managed Services

Tamara Lilly and BTS owner Mike Dorr discuss security awareness when it comes to business technology. What types of training and testing are available to keep employees and your business network safe from viruses, malware, ransomware and more.   For more information, email podcast@btsmaine.com or visit Burgess Technology Services at www.btsmaine.com  Related: https://www.burgesstechnologyservices.com/business-it-support-services/security-awareness-training/  

Tamara and BTS owner Matt Rice discuss vulnerability to email attacks, scams, phishing and spearphishing and how to avoid getting caught. Clear tips as to how to avoid compromising your computer and business network. Suggestions for technology security awareness.  For more information, email podcast@btsmaine.com or visit Burgess Technology Services at www.btsmaine.com  Related blog posts: https://www.burgesstechnologyservices.com/burgess-technology-blog/phishing-attempts-continue-to-rise/ https://www.burgesstechnologyservices.com/burgess-technology-blog/social-engineering-phishing-email-affects-woolwich-family/  

Tamara and BTS owner Mike Dorr discuss the expiration of Windows 7,  Server 2003 and other softwares. How this affects business technology and how one can plan to meet these milestones effectively. Also some discussion on end of life for hardware.  For more information, email podcast@btsmaine.com or visit Burgess Technology Services at www.btsmaine.com  Related blog posts: https://www.burgesstechnologyservices.com/burgess-technology-blog/windows-7-extended-support-expiring/ https://www.burgesstechnologyservices.com/burgess-technology-blog/maine-technology-news/technology-end-life-guide/    

Mike, Matt and Tamara from Burgess Technology Services introduce themselves, the company and the IT Sucks podcast. The podcast will shed some light on business technology for non-techies.  Experts for nearly 35 years in business technology, BTS offers network administration, managed service, programming, installation, consulting, security awareness training and more. For more information, visit www.btsmaine.com