Agency Leadership Podcast

In this episode, Chip and Gini discuss how agency owners should handle employees with physical and mental health concerns.

In this episode, Chip and Gini discuss how to manage situations where clients want to terminate contracts early.

Chip and Gini discuss how AI is perceived to speed up work, leading clients to have unrealistic expectations regarding turnaround times and pricing.

In this episode, Chip and Gini focus on the issue of employees over-servicing clients.

In this episode, Chip and Gini discuss the importance of having a clear vision for where an agency is headed while also acknowledging the need for strong operational skills.

In this episode, Chip and Gini discuss the frequent occurrence of receiving offers to buy agencies and how to handle these communications.

In this episode, Chip and Gini discuss the challenges of dealing with team members who may not be enthusiastic about the clients or the work your agency is doing.

In this episode, Chip and Gini discuss how agency owners should handle situations when an employee resigns.

In this episode, Chip and Gini highlight the challenges and potential pitfalls of over-relying on AI for content creation in PR and marketing.

Chip and Gini discuss the common scenario where clients give last-minute requests and share strategies for becoming part of the planning process earlier.

In this episode, Chip and Gini discuss whether or not employees can be encouraged to be "more strategic".

In this episode, Chip and Gini delve into the topic of scope creep in agencies.

Chip and Gini cover topics such as the importance of being confident in your pricing, avoiding negotiating against oneself, and the benefits of premium pricing.

Chip and Gini explore the different types of burnout, including cyclical and long-term burnout, and offer strategies to identify, cope with, and prevent it.

In this episode, Chip and Gini discuss the latest quarterly SAGA owner survey, which provides a mixed bag of results for agencies.

In this episode, Chip and Gini discuss what agency owners can do to weather the current climate of economic uncertainty and potential recession.

In this episode, Chip and Gini explore strategies for agency owners contemplating an exit plan.

Five years after most agencies leaned in to remote or hybrid work models, many owners and managers continue to struggle with finding the right approach to managing employees that they don't see in person every day.

Chip and Gini criticize the common misuse of AI for impersonal, high-volume outreach, and tell you how you can leverage AI while maintaining a human touch.

In this episode, Chip and Gini discuss the transition from being a freelancer to an agency owner.