Optimized Geek | Reboot Your Life

 Dr. Mark Goulston is Founder of Heal the World, One Conversation at a Time, #1 international best selling author of six books, UCLA professor of 20 years, clinical psychiatrist, and expert advisor to FBI hostage negotiators. EPISODE Mark Goulston has the worst parts and best parts of the human brain mapped and understood like a Rubik's cube master. He's been a UCLA professor for 20 years, trains FBI hostage negotiators, is a trained psychiatrist - the man is unstoppable. The reason is he understands that the majority of the difficult conversations we have take root with some other problem - and Mark knows how to get people to open up about those problems. We all have difficult and unpleasant conversations throughout our lives. However, there's never really been a roadmap for how to deal with them, you simply wince and do your best. Luckily, Mark gives us the key to not only making these conversations smoother, but help you communicate on a deeper level We discuss: the difference between noticing and listeni