Scrum Master Toolbox Podcast

Scott Smith: Building a Coaching Service Where Survey Scores Become Living Improvement Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "Success is about feedback from coaching clients." - Scott Smith   Scott is tackling one of the most challenging aspects of organizational transformation: turning annual survey results into continuous improvement. Working with a domain of about 30 people, Scott is exploring how to create a coaching service that doesn't just react to once-a-year data but actively drives ongoing growth. The typical pattern in many organizations is familiar—conduct an annual survey, review the scores, maybe have a few discussions, and then wait another year. Scott is experimenting with a different approach.  He's setting up a coaching service that focuses on real-time feedback from the people being coached, making improvement a living practice rather th