Masters Of Scale With Reid Hoffman

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Sinopse

How do companies grow from zero to a gazillion? Legendary Silicon Valley investor / entrepreneur Reid Hoffman tests his theories with famous founders. Guests include Facebooks Mark Zuckerberg & Sheryl Sandberg, Netflixs Reed Hastings, Googles Eric Schmidt, Spanx's Sara Blakely. With original music and hilariously honest stories, the show sounds like nothing youve ever heard. Masters of Scale is a WaitWhat original series in association with Stitcher.

Episódios

  • Special: Operating in a fishbowl w/Philly 76ers  NJ Devils CEO Scott O’Neil

    Special: Operating in a fishbowl w/Philly 76ers & NJ Devils CEO Scott O’Neil

    09/05/2020 Duração: 33min

    In sports, everyone has an opinion on every hire, every trade, every price change. That’s the reality – and also the privilege, says Scott O'Neil, CEO of the Philadelphia 76ers and New Jersey Devils. When the NBA dramatically shut down its season MID-PLAY, O'Neil's life changed in a very public way. He has faced new leadership challenges that include missteps, like the decision (and sudden reversal) of cutting employee salaries, and discoveries, like knowing it’s ok to tap out when you need to recharge. With no players on the court or fans in the arena, O'Neil is shifting his focus on what the new era of sports and entertainment can look like. 

  • Special: Crisis lessons from inside the ER, with Dr. Bon Ku

    Special: Crisis lessons from inside the ER, with Dr. Bon Ku

    07/05/2020 Duração: 34min

    In the Covid-19 storm, treating hospital patients requires constant iteration, creative information-sharing, and worst-case-scenario planning. Dr. Bon Ku, an ER physician and director of the Health Design Lab at Jefferson University in Philadelphia, takes us inside the practice and mindset required to perform under extraordinary pressure. He offers on-the-ground business insights we can all learn from, as he looks toward the future and reflects on a possible second wave of infections and the faulty incentives in the medical system.

  • Special: Food security in a pandemic, w/Sara Menker of Gro Intelligence

    Special: Food security in a pandemic, w/Sara Menker of Gro Intelligence

    05/05/2020 Duração: 29min

    Will the U.S. run out of food? Can the world's food supply chains survive coronavirus? Sara Menker, founder and CEO of Gro Intelligence, which parses 650 trillion agricultural data points daily, shares eye-opening insights based on real-time facts. Learn about the hidden forces that impact what we see on shelves -- and why we might be worrying about the wrong things.

  • Special: Inside Panera’s pandemic pivot, with CEO Niren Chaudhary

    Special: Inside Panera’s pandemic pivot, with CEO Niren Chaudhary

    30/04/2020 Duração: 30min

    What do you do when you can’t serve customers in cafes and carry on business as usual? You try unusual things, says Panera CEO Niren Chaudhary. Forced to close cafes and restructure teams, Panera is leveraging its advantages (like a robust e-commerce system) to launch a slew of initiatives, from Panera Grocery to contactless delivery to Together Without Hunger, providing 500,000 meals to food banks across the U.S. It’s not the same Panera, says Chaudhary, but a Panera that will make it into the post-pandemic world.

  • Special: A crisis leadership session with General Stanley McChrystal

    Special: A crisis leadership session with General Stanley McChrystal

    28/04/2020 Duração: 37min

    Everyone's looking for a box of crisis tricks. But the hard truth is that it simply doesn’t exist, says retired General Stanley McChrystal. Instead of looking for a new style, McChrystal says, lead with the same things that motivate people on a normal basis: Be honest about the path ahead, communicate clearly and build your team up. With calm reassurance, he encourages founders to keep their eyes on the future. Prepare for the post-pandemic world now, so you and your team can spring to action when the time comes. Retired General McChrystal is now the founder of the McChrystal Group.

  • Special: Pet adoptions: Up. Delivery business: Up. What that means to Chewy’s Sumit Singh

    Special: Pet adoptions: Up. Delivery business: Up. What that means to Chewy’s Sumit Singh

    25/04/2020 Duração: 27min

    Pet adoptions have soared during the coronavirus lockdown, as people seek companionship and solace. For Chewy, the pet-supply company, that’s driving unprecedented demand. Ultra-rapid growth has its own set of challenges that CEO Sumit Singh is responding to by: hiring (at 13,000 employees, with plans to add another 6,000 to 10,000 by end of year.); setting up a COVID task team that meets daily; instituting health and safety checks; rolling out customer-facing innovations in a weekend, and more. Why? Because a leader's job during a crisis, Singh says, is to first communicate with the team, and then innovate for a post-pandemic world. 

  • Special: Build government back – better, w/Jen Pahlka (Code for America, USDR)

    Special: Build government back – better, w/Jen Pahlka (Code for America, USDR)

    23/04/2020 Duração: 37min

    In the US, local governments are leading the response to COVID-19 – making decisions and gathering data at a speed and scale never before seen. And many of them are asking Jen Pahlka for help. The founder and past chair of Code for America, she co-founded U.S. Digital Response, a nonpartisan group that matches experts with local governments to work on tech, comms and operations. She shares what she's seeing right now – and paints a bold, big-picture vision of what a modern government could do in the years to come.

  • Special: Target’s Brian Cornell: “I want to see retail survive this”

    Special: Target’s Brian Cornell: “I want to see retail survive this”

    20/04/2020 Duração: 25min

    Every day in a pandemic is different, and that’s true for people and for corporations. CEO Brian Cornell has promised Target will keep its doors open. To do that, Target is becoming "a good student," says Brian, listening to experts, collaborating with CEOs, staying flexible, and meeting daily to make decisions on an ever changing list of priorities, the first of which is to keep both the team and the guests safe. To date, they’ve made a $300 million investment in pay and benefits, back up childcare, elder care, enhanced store cleanings, and more. No one knows what will happen, says Brian, but he believes that by putting his team first, he is putting the customer first – and serving the larger community.

  • Special: TaskRabbits Stacy Brown-Philpot: “A pandemic doesn’t see money.”

    Special: TaskRabbit's Stacy Brown-Philpot: “A pandemic doesn’t see money.”

    18/04/2020 Duração: 33min

    TaskRabbit remains open for business, says CEO Stacy Brown-Philpot. As the magnitude and severity of the pandemic became clear – and as workers across the U.S. were furloughed and services cut – TaskRabbit leaned into the work they do: providing services to those who need them and empowering Taskers with new opportunities for income, including virtual tasks, and Tasks for Good, which connects vulnerable individuals in need with local volunteer Taskers. TaskRabbit was founded during the 2008 financial crisis and then and now, says Stacy, the business remains a necessity, for the community, and for the gig economy.

  • Special: Lyft’s John Zimmer: How to keep an essential business running

    Special: Lyft’s John Zimmer: How to keep an essential business running

    16/04/2020 Duração: 27min

    Everything starts with transportation, says John Zimmer, co-founder and president of Lyft. And even though ride sharing is sharply down, transportation remains key – for essential workers and for our supply chain. So Lyft is flexing some new muscles, says John. They recently launched a delivery service so they can help get supplies where they need to go – and put drivers on the road. They’ve also spent over a million dollars on protective equipment so that both drivers and riders can be protected; and began providing free and discounted rides to both essential workers and people in need of transportation. John’s hope is that by Lyft staying true to its mission, they’ll come out successful on the other side.

  • Special: Airbnb’s Brian Chesky: Crisis is pushing us back to our roots

    Special: Airbnb’s Brian Chesky: "Crisis is pushing us back to our roots"

    13/04/2020 Duração: 34min

    As the pandemic hit, Airbnb was preparing for an IPO. Within a matter of days, everything changed dramatically, as travel worldwide screamed to a halt. “I felt like I was captain of a ship and a torpedo hit the side,” says CEO Brian Chesky. Airbnb responded quickly, announcing that they'd override host rules and allow for guest cancellations. They went on to establish a relief fund for hosts, lobby the U.S. Congress to include hosts in the CARES stimulus package; open up a new business line of virtual experiences, and raise an astounding one billion dollars in new capital — all with the goal of both weathering the storm and laying the groundwork for the new era of travel that Chesky firmly believes will follow. Chesky takes our co-host Bob Safian through the last few weeks, shares what gives him hope and explains why he’s bringing Airbnb back to its roots as a scrappy, resilient startup that can adapt and evolve.

  • Special: Fast pivots for changing needs w/DonorsChoose Charles Best

    Special: Fast pivots for changing needs w/DonorsChoose Charles Best

    07/04/2020 Duração: 18min

    People are altruistic – even more so in times of uncertainty. This is what Charles Best, founder and CEO of DonorsChoose, has learned through 20 years of leading his nonprofit through the terrorist attacks of 9/11, multiple recessions, and now a pandemic. Through it all, he’s learned how to listen what to donors – and grantees – really want, and how to pivot to address changing needs. In the last few weeks DonorsChoose has completely reimagined how it connects grantees with the resources they need, and built a new platform to do it. Because the value of a donation, he says, goes far beyond what money can buy.

  • Special: Relief funding  crowdfunding in a crisis w/Karen Cahn of IFundWomen

    Special: Relief funding & crowdfunding in a crisis w/Karen Cahn of IFundWomen

    04/04/2020 Duração: 34min

    What are your options for emergency funding in the US? Can you use the U.S. CARES Act to get financial assistance? Should you consider crowdfunding? We talk to Karen Cahn, CEO of IFundWomen, about what you need to know. Who qualifies for the forgivable and traditional loans within this $2.2 trillion stimulus package? Do you have to apply today? How much money could you get? And is a loan a good idea? Karen gives us the details – and makes the case that now is the best time to crowdfund. Hosted by editor-at-large Bob Safian. Learn what IFW is doing to help entrepreneurs during COVID: ifundwomen.com/covid-19Read the weekly Masters of Scale newsletter: http://eepurl.com/dlirtX

  • Special: Pay attention to crisis data, because its the story of our times, says Nancy Lublin

    Special: Pay attention to crisis data, because it's the story of our times, says Nancy Lublin

    02/04/2020 Duração: 27min

    "Anxiety," "grief," "mom": these are the words that are coming up at this extreme moment in time. That data comes from Crisis Text Line’s Nancy Lublin, whose online counselors are using both empathy and aggregated data to help people through this pandemic. Crisis Text Line provides free, confidential crisis counseling via text, 24/7. To help counselors meet the moment, they anonymize and analyze real-time data on how their users are feeling – and that data is telling them the story of right now. Hosted by editor-at-large Bob Safian.Jaw-dropping data reporting here: "How Is America Feeling?" Read: https://www.crisistextline.org/everyday-empathy/Want to support Crisis Text Line? Here's what Nancy suggests:SEND US MORE PEOPLE IN PAIN. We want to help. Share CrisisTextLine.orgSEND US MORE PARTNERS. We want more people to know we are here and 100% operational. Media partners, companies, influencers, hotlines. Find us at CrisisTextLine.orgSEND US MORE PEOPLE WHO WANT TO VOLUNTEER.

  • Special: Hourly workers are a ‘hero class’ w/Cue Ball’s Tony Tjan

    Special: Hourly workers are a ‘hero class’ w/Cue Ball’s Tony Tjan

    31/03/2020 Duração: 37min

    Hourly workers are the 'hero class' says VC Tony Tjan. And the pandemic is wreaking havoc on their financial stability. At Boston’s Cue Ball Group, Tony’s portfolio includes companies that employ hundreds of nail care workers, cooks and servers, and he's asking: How can we protect hourly workers and help them prepare for an uncertain future? And how can we plan for the long term, when the daily keeps changing? Co-hosted by Masters of Scale editor-at-large Bob Safian. 

  • Special: First, be human – Thoughts on the crisis from Reid Hoffman

    Special: First, be human – Thoughts on the crisis from Reid Hoffman

    26/03/2020 Duração: 33min

    Can you blitzscale when the world grinds to a halt? How do you do right by your team AND your investors? What will the entrepreneurial world look like on the other side of this? In this special episode, our host Reid Hoffman, sits on the other side of the mic, contextualizing the crisis and offering a hopeful viewpoint. Hosted by Masters of Scale editor-at-large Bob Safian.

  • Special: Danny Meyer on the wrenching decision to do layoffs

    Special: Danny Meyer on the wrenching decision to do layoffs

    24/03/2020 Duração: 34min

    Last week, Danny Meyer laid off 2,000 people – that's 80 percent of staff at Union Square Hospitality Group, representing 20+ restaurants across the country. It was a heartbreaking decision made with full understanding of the impacts, short and long-term – or as much as can possibly be known in this volatile time. In this special episode, Danny returns to the show to share why and how he acted so quickly, the process he and his team used to make this decision, the impact of the layoff, and what comes next for his industry. Co-hosted by Masters of Scale editor at large Bob Safian.

  • Special: Remote teams with WordPress/Automattic CEO Matt Mullenweg

    Special: Remote teams with WordPress/Automattic CEO Matt Mullenweg

    18/03/2020 Duração: 18min

    The first in a series of special episodes with tools you need RIGHT NOW | Suddenly, many of us are remote workers. As companies radically reimagine their day-to-day in response to the pandemic, we all need to know what Matt Mullenweg has learned: How to thrive as a successful remote team. As founder of Automattic (creators of WordPress etc), Matt runs a 1000-person team that’s almost entirely remote. How do they do it? Matt shares his best practices here. It won't sound like our typical episodes. This is just Reid and Matt, sharing insights on how to run fully distributed teams that build culture and trust — and succeed.

  • How to start a revolution – Bitcoin pioneer Wences Casares (Xapo)

    How to start a revolution – Bitcoin pioneer Wences Casares (Xapo)

    27/02/2020 Duração: 36min

    What if your idea is so radical that people have trouble grasping what it is – or even believing it won't harm them? Every founder believes their product is revolutionary – and the more revolutionary their product, the more reassuring they’ll need to be to get consumers on board. No one knows this better than Wences Casares, the trailblazing entrepreneur credited with bringing crypto to Silicon Valley (and convincing Reid himself). With his unicorn start up Xapo, a Bitcoin wallet, Wences aims to reassure the masses that Bitcoin isn’t as different – or as dangerous – as they may think. Cameo appearances: Linda Rottenberg (Endeavor), Anne Wojcicki (23andMe).

  • Strategy Session: When to replace the founder, how to be a learn-it-all, when to take the venture bet

    Strategy Session: When to replace the founder, how to be a learn-it-all, when to take the "venture bet"

    20/02/2020 Duração: 50min

    Growth vs innovation, scale vs stability, founders vs CEOs? Entrepreneurs want to know! We’re back with another Strategy Session episode, featuring fast-growing, high-performing scale-ups from around the world, and they’re asking Reid their biggest questions. They want to know: What do they do next? Co-hosted by Bob Safian (previously editor-in-chief at Fast Company magazine).

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