Secrets Of The Top 100 Agents

The Innovator of the Year – Individual at the REB Awards 2022 opens up about all things reputation, technology, and academia. “RiTA’s mum” and the co-founder of AiRE Sarah Bell joins Grace Ormsby and Sadhana Smiles to unpack the “Pandora’s box” that is trust in the real estate profession, discussing the chasm between agent actions and their public image. The trio also tackle the topic of technology – Sarah reveals her stance on tech sustainability before lending her ideas around how the “human revolution” can impact the industry.   In this episode, you will hear: Why being a “trusted adviser” isn’t the be-all and end-all What considerations should drive technological uptake in business How real estate will lead the sustainability agenda Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook,

Daniel Bignold, founder and chief executive of Propps, chats with Momentum Media’s Grace Ormsby for the latest episode of  REB’s Proptech Pulse. Fresh from sharing his valuable insights at the REB REInnovate 2022 event as a speaker, Daniel acknowledges that real estate agents will experience growing pains when adopting the latest and greatest proptech and innovations but highlights that it is necessary for industry players to keep up with the ever-evolving market. He also talks about the three driving principles behind Propp’s technology while sharing their vision of delivering incredible results and efficiencies for the clients in the backdrop of a seamlessly integrated digital system.  In this episode, you will hear:   How the right tech will add value for sellers, agents, and buyers   Why it’s important to understand what innovation is available out there for real estate    What pain points in real estate transactions can be addressed by technology  To learn more about Propps, make sure to check t

Phil Tarrant and Tom Panos discuss the hard-hitting topics relevant to real estate that others might shy away from. For the first episode of 2022, Tom and Phil discuss the recent major developments in the Ukraine-Russia conflict and its potential implications on the real estate industry.  As authorities warn of potential cyber threats against Australian businesses stemming from the growing political conflict, the duo shares the best practices firms can do to be safe from cyber attacks.  The duo also put their finger on the pulse of other major events that will inevitably shape the market, such as the upcoming federal elections, rising inflation and the possibility of further supply chain disruptions due to the pandemic.  Lastly, Phil and Tom discuss how investors can effectively operate across multi-speed property markets.

Carly Pukallus didn’t see the accolades coming, but winning Property Manager of the Year - Regional and the Excellence Award at the REB Awards 2022 was recognition she humbly and proudly shares with her team. As senior property manager at Green St Property, Carly shares with host Grace Ormsby what makes a great team and outlines how they responded to the challenges of pandemic restrictions – and emerged with a better leasing process. In this episode, you will hear:   The qualities of top property managers that helped Carly stand out   How property managers can better handle landlord/tenant conflict     What’s in store for the rental market in 2022 Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any top

While drastic changes during the first 90 days in a new leadership role can be the perfect transition strategy, Hayley Van de Ven believes that practising “respect” is the true path to a successful legacy business integration. The principal and owner of RE/MAX Bayside Properties joins hosts Grace Ormsby and Sadhana Smiles to talk about the challenges from the existing technology, processes, culture, and mindset that comes with inheriting a legacy business. Hayley also underlines the importance of understanding and acknowledging the merits of legacy processes and why it’s wiser to look for opportunities to improve them rather than tearing them to the ground. In this episode, you will hear:   How to discern which advice will be optimal for a business   The importance of aligning legacy processes with new ones    Why having mentors is vital for any business leader Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or

The world-renowned surfer reflects on the rising floodwaters as residents and businesses across Australia’s eastern states stare down the barrel of a long and arduous recovery period. Founder and chief executive of Properti Craig Deveson joins host Grace Ormsby to share his own experience of the floods, before the well-respected surfing legend and three-times world champion jumps into the conversation, sharing what propelled him to act as water levels peaked. In this episode, you will hear: How Craig ended up with Mick Fanning’s personal number What it really means to offer support to your local community How the real estate industry can play a part in the clean-up Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard t

In the wake of Russian-linked cyber attacks on Ukraine, Prime Minister Scott Morrison and the Australian Cyber Security Centre (ACSC) have issued a warning to Australian organisations that malicious activity may have local ramifications. In a very special episode of Secrets of the Top 100 Agents, REB executive editor Phil Tarrant and Major General (Ret’d) Marcus Thompson, former head of the Department of Defence’s Information Warfare Division, discuss Russia’s history of cyber war and how this vector will continue to shape peace and conflict in the future. The pair begin by discussing MAJGEN (Ret’d) Thompson’s recent opinion piece in The Australian Financial Review, which dives into Russia’s history of cyber and information warfare. In his piece, he argues that Australia – and domestic businesses – must better prepare itself for cyber attacks, which will be weaponised in reprisal against the country for supporting Ukraine during the current conflict. In this episode, you will hear:   Why Australian busine

Holly Longmuir claims that for any data and analytics strategy to reach its full potential, it must also operate in line with the wider goals and values of the organisation. The managing director of RT Edgar Mornington Peninsula joins hosts Grace Ormsby and Sadhana Smiles to share the interesting tale of how a koala helped set things in motion for her real estate career. The self-proclaimed data dork also shares why your data and analytics strategy should align with your overall business strategy, while also emphasising the importance of practising value-centric and people-driven leadership in a growing business. In this episode, you will hear: How clean data can impact customer service The importance of having guiding principles in a business setting  Tips on how real estate professionals can achieve empowerment Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Netwo

Felicity Leggett, ListReady’s national sales manager, joins host Grace Ormsby for the latest episode of Proptech Pulse. The pair reminisce on the recently concluded REB Awards night, an event that ListReady has supported as principal partner for the last four years. Felicity reflects on the past 12 months – also hinting at some “pretty exciting plans” ListReady has in-store for the not-so-distant future. In this episode, you will hear:   Predictions on the market’s future   What’s still to come in 2022 from ListReady     Why education remains key Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend a voice to the show, email editor@realestate

Real Estate Institute of South Australia (REISA) chief executive Barry Money reveals three positive trends attracting buyers and investors to the state’s property market – resulting in record sales and record prices. Barry shares with Grace Ormsby his insights on what’s fuelling these trends, how the pandemic helped South Australia see positive migration for the first time in 30 years, and how it can be sustained. In this episode, you will hear:   How South Australia’s transformation is drawing top tech companies to Adelaide   How the industry is poised for 2022   Why buying in South Australia is both an economic and social investment Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of intere

According to Casey Healey, success in property management is a direct result of proper care of your portfolio and your staff. The Metropolitan Principal of the Year at the REB Women in Real Estate Awards 2021 joins hosts Grace Ormsby and Sadhana Smiles to discuss the lessons she’s learnt in her career thus far, the importance of accurately valuing your job and skills, and why business owners shouldn’t want to give their property managers “any more of [a] headache than what they’re dealing with”. She also divulges in:   Picking out the right people for leadership roles   Using technology to your advantage    Fostering positivity and productivity in the workplace Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard

Duncan Anderson, the executive director and chief technology officer at Openn Negotiation and president of the company’s North American operations, chats with Momentum Media’s Grace Ormsby for the latest episode of REB’s Proptech Pulse. Duncan talks about how their revolutionary platform addresses the increasing demand for transparency in real estate transactions by providing a centralised and digitised venue that facilitates real-time communication and negotiation between buyers, sellers and agents. He also walks us through the different sales methods such as tender, private treaties and auctions while giving his insights into how digitisation has changed the way these transactions are done – for the better. In this episode, you will hear: How transparency builds up trust between parties involved in a real estate transaction  The ways COVID has changed how people buy and sell property  Why it’s important to have a strategic approach for different markets  To learn more about Openn and its offerings, make s

For Arabella Hooper, the secret to success in real estate is hidden not in the amount of work put in but in the time spent away from the business. The number three ranked agent in South Australia and property consultant with Harris Real Estate joins host Grace Ormsby for a warm and honest chat about the importance of maintaining a healthy work/life balance, the fulfilling challenge of establishing clear boundaries with clients and colleagues, and insights on how to establish and manage a driven and successful team in real estate. She also stresses the importance of goal setting and clear communication for growing agencies and their employees. In this episode, you will hear:   Why it’s important to switch off from work   How to manage the stresses of a busy work and family life   Strategies to build and sustain a strong team Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (R

Harriet Saunders first discovered the real estate industry when she knocked on the door of a London agency. The head of growth and development at Laing+Simmons sits down with Grace Ormsby and Sadhana Smiles to unveil how her search for career flexibility to balance her personal and professional life brought her to different roles in the industry and how it ultimately led to the work she loves. Harriet also shares how tech can be a game changer in an industry where both vendor and buyer look for transparency in all stages of the selling and buying process. In this episode, you will hear:   How to pick up gems along your career journey   The key tools and structure you need as a leader of virtual teams     What “persilience” means and how it can help you hurdle whatever challenges life throws your way Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and b

Neil King, the general manager for AgentSpot, chats with Momentum Media’s Grace Ormsby for the latest episode of  REB’s Proptech Pulse. On the launch day of their groundbreaking platform, Neil shares the story of how their start-up discovered the difficulty vendors face when seeking property appraisals and how they created the technology to bridge this gap between sellers and real estate agents. He also talks about the importance of leveraging the current digital ecosystem to streamline real estate transactions, particularly selling In this episode, you will hear:   How sellers and real estate agents benefit from using the right technology   The ways the pandemic has changed up how real estate transactions are done    Why it’s important to identify technological blind spots in the current real estate landscaper To learn more about AgentSpot, make sure to check them out at agentspot.com.au. Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Sho

Even after earning REB’s #10 Dealmaker for 2021, Alan Whitty isn’t resting on his laurels: paying it forward to the next generation of real estate professionals and giving back to his community. The Traralgon-based property consultant at Wilson Property shares with host Grace Ormsby the secret behind his productivity that helps keep his pipeline of listings robust and his clients happy, regardless of property market conditions. He also shares how agents in the country deal with clients compared to those in the city, which makes him love serving his town even more. In this episode, you will hear::   The “country approach” that helps gain client trust   How country agents responded to the impact of the pandemic    What makes him stay in real estate and his plan to ensure its sustainability Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and

Transitioning to a new leadership role at the outset of a pandemic is a big call – but Lisa Pennell believes she’s made for times like this and shares her wisdom gained from 20 years in crisis management. The chief operations officer at Harcourts Australia sits down with Grace Ormsby and Sadhana Smiles to share how she was able to help the network use the global crisis as the foundation for Harcourts’ transformation – just a couple of weeks into her role. Lisa also shares what made her change her mind in going back to a corporate leadership role and proposes the right question to ask when a business faces a challenge, instead of the usual “When will this end?” In this episode, you will hear:  The strategies to use for volatile situations  What to focus on when undertaking a massive transformation Why you should dance when life’s spotlight is on you Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your support by rating us or leaving a review on

After being in a leadership position for more than a decade, Thomas McGlynn says that taking on a higher role in a business – the highest, in fact – is not so daunting when you have always operated in a people-centric way. The newly named chief executive officer at BresicWhitney joins host Grace Ormsby to discuss his future plans for the Sydney-based business, emphasises the importance of operating in a way that shows you genuinely care about your people and shares how the pandemic has fast-tracked technological and developmental changes that were already underway. He also offers up the top lessons he’s learned from mentors throughout the years. In this episode, you will hear:   The importance of development strategies and growth pathways for people   How historical data can provide insight into upcoming real estate trends     What skills are needed to succeed in a leadership role Make sure you never miss an episode by subscribing to us now on Apple Podcasts. Did you like this episode? Show your sup

Imposter syndrome can be a challenge to overcome – more so in the highly competitive and fast-paced real estate industry – but Jordy Woolley has strategies up her sleeves to combat it. The head of the property management department at Molenaar + McNeice and the Property Manager of the Year - Regional at the Women in Real Estate Awards 2021, Jordy, sits down with Grace Ormsby and Sadhana Smiles to give an in-depth look at how she rose to the challenges in both her personal and professional life to find her rightful place in the real estate world. She also shares how she juggles being a hands-on property manager and leading a six-man team while “levelling up” to become the best version of herself. In this episode, you will hear:   Why it’s important to have a genuine approach when dealing with clients   The investments you can make to improve your life and career     How having a mentor network can boost your career growth Make sure you never miss an episode by subscribing to us now on Apple Podcasts.

Mitch Davidson knew that transitioning to a career in real estate from mining would be a mountain to climb, but he decided to bite the bullet at the right time and even managed to surpass his own expectations. In this episode, the branch manager with LJ Hooker Property South West WA and REB’s #7 dealmaker for 2021 shares how he jumped the tracks from being an explosive technician in the mines to a top gunner in the local real estate scene and is now expanding his own team. He also shares with Grace Ormsby how he delivered 79 sales in 2021 despite the state being labelled as a “Fortress WA”, highlights why local knowledge matters when it comes to selling, and emphasises the importance of having a passion for property when entering the industry. In this episode, you will hear:   The importance of having a good work/life balance   Why timing is important when making career decisions    Predictions on how the Western Australian market will unfold in 2022 Make sure you never miss an episode by subscribing